These terms and conditions apply to all purchases from www.organicbaobab.com. Organic Baobab is a registered business name of Lemon Spirit Pty Ltd (ABN 77 646 422 237). In these terms "we", "us" and "our" mean Lemon Spirit Pty Ltd trading as Organic Baobab, and "you" means the customer.

Nothing in these terms excludes, restricts or changes your rights under the Australian Consumer Law or any other law that cannot be excluded.

1. DEFINITIONS

• "Goods" are the products in an Order, including their packaging.
• "Order" is an order you place to buy Goods from Organic Baobab.

2. THE AGREEMENT

An agreement exists once we accept your Order, which happens when your Order and payment are accepted. By placing an Order you agree to these terms, together with our Privacy Policy and Refund Policy.

3. PRIVACY

Our Privacy Policy explains how we collect, use and protect your personal information.

4. INTELLECTUAL PROPERTY

Other than content you own, Organic Baobab and its licensors own all intellectual property in this website, including text, images, logos and product descriptions. You may view this material for personal use only.

5. WEBSITE USE

You must not

• publish any website material in other media
• sell, sublicense or otherwise commercialise any website material
• publicly perform or show any website material
• use this website in any way that damages it or affects other users' access to it
• use this website against any law, or in a way that may cause harm to any person or business
• carry out any data mining, data harvesting, data extracting or similar activity on this website
• use this website to advertise or market other products or services

Please keep your account login details confidential. We may restrict access to parts of this website if we reasonably believe you have breached these terms.

6. YOUR CONTENT

"Your Content" means any text, images, video or other material you submit to this website, such as product reviews. By submitting Your Content you give Organic Baobab a non-exclusive, worldwide and royalty-free licence to use, reproduce, adapt, publish and share it in any media. Your Content must be your own and must not infringe anyone else's rights. We may remove Your Content from this website at any time.

7. PRODUCT INFORMATION

We take care to make sure the product descriptions, ingredients, photos and pack sizes on our website are accurate. Packaging and ingredients can occasionally change, so please always read the label before using a product, especially if you have allergies. Information on our website is general in nature and is not medical advice. Please speak to a health professional before using our products if you are pregnant, breastfeeding, taking medication or have a medical condition.

8. PRICING

The price shown on our website when you place your Order is the price you pay. We may change our prices at any time, although changes will not affect Orders we have already accepted. If an obvious pricing error is made, we will contact you before dispatch so you can choose to pay the correct price or cancel your Order for a full refund.

If an item becomes unavailable after you order, we will contact you by email or phone and recommend an alternative where one is available. If you do not want the alternative, or none is available, we will refund you in full for that item.

9. PAYMENT

Full payment is required when you place your Order. Payments are processed securely by our third-party payment providers.

10. DELIVERY

We deliver your Goods to the address you provide at checkout. Please check your address carefully, as we are not responsible for Orders sent to an incorrect address entered at checkout.

Delivery times shown at checkout are estimates. We are not responsible for delays caused by postal services, customs or events outside our reasonable control, such as natural disasters, strikes or severe weather. If an event like this affects your Order, we will let you know as soon as we can.

For international Orders we pay all import duties and taxes before your Order is shipped, so you will not need to pay them on delivery.

Please check your Goods when they arrive and contact us as soon as possible if anything is damaged, faulty or incorrect. Our Refund Policy explains how to make a claim.

11. RETURNS AND REFUNDS

Please contact us before sending any Goods back, as we cannot accept returns sent without our approval. Our Refund Policy explains when refunds are available.

12. CONSUMER GUARANTEES

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

To the extent the law allows, we are not responsible for loss or damage that was not reasonably foreseeable, or that was caused by using Goods other than as directed on the label.

13. ENDING YOUR ACCESS

We may suspend or close your account if you breach these terms or use this website unlawfully. We will let you know by email if we do. Any Order we have already accepted will still be delivered or refunded.

14. GOVERNING LAW

These terms are governed by the laws of Victoria, Australia. You agree to the non-exclusive jurisdiction of the state and federal courts in Victoria for the resolution of any disputes.

15. CHANGES TO THESE TERMS

We may update these terms from time to time, for example to reflect changes in the law or in how we operate. The updated terms will be posted on this page with a new date and will apply to Orders placed after that date. Orders already placed are covered by the terms that applied when you ordered.

16. CONTACT US

Organic Baobab (Lemon Spirit Pty Ltd)
Suite 287, Level 4, 80 Market Street
South Melbourne VIC 3205
Australia

Email: info@organicbaobab.com